Terms & Conditions

Characteristics of our tour packages

  • All accommodation will be on twin sharing basis
  • For group and student tour the accommodation will be as per your requirement: twin/triple/quad sharing basis.
  • Transportation will be on the vehicle as per you budget subject to availability.
  • Transportation will be with a English/Hindi speaking friendly driver.
  • Drivers Bata, toll, parking, road tax, fuel charges, interstate charges all are included in the package.
  • All accommodations will have breakfast.
  • Children below age group of 5 will be complimentary.
  • Sightseeing will applicable as per your time of arrival (covering sightseeing will be according to time management  discussion with driver.
  • If houseboat is included in package for overnight cruise it will be inclusive of meals.
  • Houseboats with overnight cruise the check in time will be 12:00 p.m and check out time will be 9:00 am. A/C will be applicable from 9.00 p.m to 6.00 am
  • In between check in and checkout time in houseboat if you visit place as per directions in houseboat we are not responsible for any happenings.
  • All the house boats are not alike. We provide houseboats as per your budget.
  • The rates of package will depend on the time and date of arrival.
  • The accommodation will be finalized as per your budget.
  • As per your requirement we provide both pick up and drop at Trivandrum, and cochin (price will vary)
  • There will be changes in package according to the availability of hotels.
  • Honey moon packages rates include flowerbed, honeymoon cake and candle light dinner.
  • Entrance fees to amusement parks, elephant rides, boating charges and forest entrance fees has to be paid directly.
  • Optional activities mentioned in packages.
  • If portages in hotels/airport, tips, wine, mineral water, phone charges will be of personal nature.
  • Any services  extra undertaken have extra cost.
  • If the package is mentions for 2 persons and any person admitted additionally extra you have to pay directly as per hotel rules.
  • Mandatory gala dinner on Christmas Eve and New years Eve as per hotel policy will have to be paid directly.
  • Any extra bed or breakfast which are not mentioned in the package has to be paid directly as per hotel policy.
  • During the tour package, if any problem happens in between please inform us  in duly time.
  • We provide you with best hotels as it would be your responsibility to check the hotel review , location and distance from the city. We can change the hotel as per your request before the confirmation of packages. Once the program is confirmed we will not change the hotels.
  • In case of non availability of rooms in specified hotel,we will be giving you different options of hotels and rates will increase or decrease will depend on the hotel selected. We will not change any hotels without your concern. If you are not satisfied with hotel, we will be refunding you the entire amount given as advance.
  • Theft or loss of your valuables during the time of package, ,we are not responsible over that.
  • We provide maximum sightseeing options in a day. In case if you miss any point in day it will be shown on the next day. So its your responsibility to adjust time at every place.
  • We are not responsible for delay in your arrival time due to which you are not able to cover your sightseeing.
  • We are not responsible for any delay  in the hotel due to which you have missed out any sightseeing points. So its better for you to leave the hotel at the earliest.
  • In case you want to visit any places which are not mentioned in package please contact us in due time.
  • The package is just an offer it is not confirmation. We shall be proceeding with booking if we receive 70 percent of the package amount in advance and balance 30 percent before the package starts. Violation of which lead to automatic cancellation of package.
  • If we have confirmation to your package, and if you are cancelling the package then you will not get the full advance amount.
  • During the trip if anyone asks any extra payments please inform at that point of time. Otherwise we are not responsible.
  • Any oral promise of service details will not be accepted. You should collect service details through mail.
  • We are not responsible for any inconveniences  caused directly or indirectly beyond our control.
  • Our package cost will be for resort and cab only.
  • The pick up point of tour will be Cochin if there is any changes in that please inform us at the time of confirmation during which there will be changes in itinerary.
  • If you feel there is any problem with package, please informs us. We will rectify the package.
  • Dazzling Kerala Holidays does not have any hidden charges.
  • The driver and cab details of the packages will be send to you as sms or mail a day before package starts.
  • We will be mentioning every detail in the package. It’s your responsibility to verify the hotel,date of arrival and no of persons . After confirmation, we will not allow any changes.
  • Any bank charges which you incur at the time of payment will be the responsibility of the payer.